Terms & Conditions

1. Quotation

Once a quotation has been received, the Client must provide confirmation, either by email or in writing, that such a quote is acceptable. The quotation will thus form the basis of the contract between Hadlow Systems and the Client. A deposit of 25% of the design cost may be requested in advance of any design work starting.

Any estimate given by Hadlow Systems is given in good faith, but may be subject to change should Third Party suppliers vary their costs. Hadlow Systems will give the Client as much notice as is practicable upon becoming aware that the cost of any estimate is likely to change.

Any further modifications once the web design has been released will be chargeable under separate terms, unless such changes form part of a prior written agreement.

2. Payment Terms

All invoices raised are payable within 14 days of receipt. A reminder will be sent if invoices remain outstanding at the end of this period stating that if payment is not received within a further 7 days, any work done by Hadlow Systems will be removed.

If the work done is for a new website, that website will be removed from the public domain. Interest will be charged on the balance of any invoices outstanding after 21 days at 10% above base rate.

3. Third Party Software

Some designs may require the use of Third Party software or programming. Save for supply of such, Hadlow Systems shall have no liability in respect thereof. Restrictions as to use etc, shall be as laid out in the Third Party License and Copyright agreements.

4. Website Hosting

Should a problem arise with the server hosting the client's website, Hadlow Systems will not be liable for any consequent losses e.g. loss of profits.

Hadlow Systems may hold domain names and/or hosting services temporarily on the Client's behalf using Third Parties. Hadlow Systems cannot be held liable for any failure in any services provided by a Third Party to Hadlow Systems on behalf of the Client.

5. Content

The client must own the copyright or have reproduction rights of all content supplied to Hadlow Systems for inclusion in the web design. The Client shall indemnify Hadlow Systems for any and all costs whatsoever in connection with ownership of the copyright or reproduction rights.

All text and images should be supplied to us in a suitable electronic format (e.g. text as Word files and images as jpegs or gifs) and suitable size.

Hadlow Systems reserves the right to refuse publication on the Internet of any content it sees as being pornographic or offensive towards others.

Hadlow Systems cannot be held liable for any information contained within the Client's Website. The content of the web site remains the copyright property of the client. The client is liable for any reasonable costs incurred by Hadlow Systems caused by the content of the Client's site, and agrees to indemnify Hadlow Systems for any awards made by a court of law.

6. Intellectual Copyright

Site design, Javascripts, and all programming remain the copyright of Hadlow Systems (or the original Third Party copyright holders where appropriate) unless otherwise agreed. Site design, Javascripts, and all programming shall not be modified without the express permission of Hadlow Systems (or the original Third Party copyright holders where appropriate).

7. Search Engine ranking

Hadlow Systems cannot guarantee Search Engine acceptance and/or ranking, as these are under the direct control of various Third Parties.

8. Browser Compatibility

Our web sites are designed to be compatible with the latest publicly (non-Beta) available versions of Microsoft Internet Explorer and Mozilla Firefox, currently this covers compatibility with versions 7.0 and 2.0 respectively. In addition we endeavour to ensure that our sites are compatible, where possible, with the previous version of Internet Explorer (currently IE6.0) to ensure a degree of backwards compatibility.

We are unable to guarantee 100% compatibility with every browser type and version due to the large number of these variants available. We believe that compatibility of our designs with the above versions of Internet Explorer and Firefox provides a high degree of compatibility and usability with the majority of browsers in common use.

9. Other

Hadlow Systems reserves the right to change in any way the availability of any of its services at its sole discretion, including these terms and conditions.